ORDER NOW
The Alkaline Cook Book + Superfoods Delivery Policy
All Hard Copy Books and Alkaline Supplements are sent via Australia Post and they usually arrive within 3 - 5 Business Days in Australia and within 5 - 10 Business Days Internationally from the date sent.
E-books may be e-mailed to you right away once you have completed your purchase during Business Hours.
Please understand that outside of office hours, on weekends and public holidays there may be a delay in sending the book to you as we are not constantly monitoring purchases.
*** Please check you Junk/Spam Folder for any unfound e-books before contacting us.
Please add our e-mail address to your safe senders list, so that our e-mail correspondence with you doesnt get blocked by spam filters.
Your purchase process is Secure, Quick and Simple and it only takes about a minute to complete...
The Alkaline Cook Book Returns & Refunds Policy
We do not provide any REFUNDS of any kinds for the E-book version of the Alkaline Cook Book as it is in Digital Format and cannot be returned. Should you have any problems downloading the e-book or problem unzipping and opening the PDF E-Book file, please e-mail us at admin@alkalinecookbook.com.au and we will be happy to assist you.
We offer a 60 day Satisfaction Guarantee on The "Hard Cover" Books as it is a tangible product that can be returned in GOOD Condition for Re-Sale.
As per the Satisfaction Guarantee, you must try the Alkaline Cook Book for no less than 60 days prior to requesting a refund. Because if you haven't really tried the book, how do you know it won't work for you. Books returned to us after 60 days, needs to be returned to us in its original packaging to ensure it will not be damaged during delivery. Books sent to us before the 60 days will not be accepted.
Hard Cover Books DAMAGED during shipping will only be replaced, once Australia Post have determined that the damage occurred during shipping.
Books must be taken to Australia Post in its original packaging where damaged goods will be verified by Australia Post Staff and you will need to fill in a customer service complaint form at Australia Post. Only then will be know, that the product was damaged during delivery.